This policy explains how China Chauffeur Service handles information provided through this website, by email and during a service enquiry or booking.
Information We Collect
We may collect contact details, company information, travel dates, routes, passenger numbers, flight or train information, luggage details, uploaded itineraries and other information needed to review or operate a transportation request. Basic technical information may also be collected when the website is used.
How We Use Information
Information is used to respond to enquiries, prepare quotations, arrange and support confirmed services, communicate operational details, process payments where applicable, improve our services and meet legal or administrative requirements.
Website Forms and Attachments
Quote requests submitted through this website, including optional itinerary attachments, are processed and stored by our website form provider so that our team can review and respond. Please do not upload passports, payment-card information or other highly sensitive documents through the quote form.
Service Partners
Where necessary to prepare or operate a service, relevant information may be shared with drivers, vehicle providers, meet-and-greet teams, payment providers or other service partners. We limit shared information to what is reasonably required for the requested service.
Retention and Security
We retain information only for as long as reasonably necessary for enquiries, bookings, operational records and applicable legal obligations. We take reasonable measures to protect information, but no online transmission or storage system can be guaranteed completely secure.
Your Choices
You may ask us to update or correct information you have provided, or contact us with a privacy question, subject to applicable record-keeping requirements.
Contact
Email privacy or information requests to ebooking@chinachauffeurservice.com.